suitespot: Exclusive benefits with every booking

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About suitespot Hotels

Founded by five students in 2016, suitespot has become the most important platform for news on luxury travel in Germany, Austria and Switzerland in recent years. Since 2019, we have also been offering our unique hotel product "suitespot Hotels", which now makes us the market leader for personalised luxury travel in German-speaking countries.

With more than 30 employees and strong growth despite the Corona crisis, suitespot Hotels is one of the most successful travel start-ups of the last year. At the same time, we have remained true to ourselves at all times and still place the highest value on perfect service, personal attention and maximum customer satisfaction, as hundreds of top ratings on independent review platforms such as Trustpilot make clear!

To ensure that you can enjoy a perfect luxury hotel stay with exclusive benefits and have a contact person at all times, our highly skilled team is available seven days a week from morning to night and will of course help you with special requests at any time. At suitespot Hotels this unique service is offered completely free of charge because for us perfect service is not an additional service, but the standard!

Have a question?

Write an e-mail to hotel@reisetopia.de!

However, when booking through suitespot Hotels, next to a special stay, we also offer an exclusive VIP service before and after your stay.

Help with all questions & concerns

Free booking & consultation

Fulfillment of special requests

Our Luxury Hotel Advisors

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Frequently Asked Questions

1. What makes booking through suitespot Hotels special?

With every booking through suitespot Hotels, you as a customer receive additional benefits with an average value of 500 euros and enjoy our VIP service. In most cases, you benefit from full flexibility when booking and do not have to pay a deposit. Our special service has been described as “excellent” by our customers on the Trustpilot platform in more than 95 percent of cases.

2. What benefits do customers receive at suitespot Hotels?

When booking through suitespot Hotels, customers receive additional services and free VIP service. The additional services vary depending on the hotel, but almost always include a daily free breakfast for two people, special treatment on site and an upgrade depending on availability. Most hotels also offer other attractive benefits, such as a 100 USD hotel credit.

3. How does a booking through suitespot Hotels work?

Booking hotels with suitespot Hotels is quick and easy. Send us a request for the hotel of your choice using our hotel search. Alternatively, contact our VIP service team for a recommendation or if you have any questions. Our luxury hotel consultants will be happy to assist you at any time. Our service promise during service hours is a booking within a few minutes! Alternatively, take out the premium membership and book directly online from now on.

4. Why does suitespot Hotels offer more advantages than other providers?

We maintain a special relationship with our hotel partners, which means we can offer you unique benefits with every booking that are not available elsewhere. There is no surcharge for booking with benefits via reisetopia Hotels.

If you choose the paid premium membership, you will benefit from additional benefits. This means you can, among other things, make your bookings online and manage them in your account.

5. How much does a booking through suitespot Hotels cost?

Booking through sutiespot Hotels is free per se. However, if you choose the paid premium membership, you will benefit from additional advantages. This means you can, among other things, make your bookings online and manage them in your account.

All rates offered correspond to the so-called Best Available Rate (also called Flexible Rate, Best Flexible Rate or Standard Rate) of the hotel on that night. In some cases, suitespot hotels also offer reduced special prices, such as free nights for longer stays or a percentage discount. The total price displayed usually includes discounts that have already been offered.

6. Can bookings through suitespot Hotels be canceled free of charge?

More than 95 percent of all bookings at suitespot Hotels can be canceled free of charge up to 24 or 48 hours before arrival. Payment is usually made upon check-out at the hotel. The hotel only requires a deposit in rare cases, such as on particularly popular dates or in selected cities. This fact will be communicated as part of the individual offer.

7. Which hotels can be booked through suitespot Hotels?

suitespot Hotels' portfolio consists of around 4,000 curated luxury hotels around the world. Our hand-picked partner hotels are all in the four and five star range and are among the best hotels in the respective city. The suitespot Hotels collection includes individual hotels, but also well-known luxury brands such as Aman, Four Seasons, Kempinski, Mandarin Oriental, Park Hyatt, Sofitel and Waldorf Astoria.

8. When and how can I contact my personal travel advisors?

We offer a VIP service for luxury hotel reservations with premium German quality. Our team is based in Berlin. You can contact our VIP service team by email at hotel@suitespot.com, by phone at +49 30 75438770, by WhatsApp at +49 30 81452346 and through the chat on our website. We are available for you 365 days a year.