A hotel on West Lake, a villa with its own pool in the Xixi wetlands or a room high above the Qiantang? Tell us how you like to travel: we’ll pick the right one among the luxury hotels in Hangzhou for you and advise you personally. Every suitespot booking comes with free breakfast for 2, a room upgrade subject to availability, hotel credit and VIP service – benefits worth over €500.
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Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Unlock exclusive benefits as a premium member
Lakeshore, canals or skyline – where would you like to wake up? Here you can see the best hotels in Hangzhou at a glance, with location, suitespot Score and price per night. Our tip: if you want to explore West Lake on foot, stay at the Midtown Shangri-La Hangzhou; if you’re after peace among the canals, book the Muh Shoou Xixi Hotel Hangzhou in the Xixi wetlands.
| Hotel | Location | suitespot score | Price from |
|---|---|---|---|
| Midtown Shangri-La Hangzhou | Wulin | ★ 4.7/5 | 149 € |
| Conrad Hangzhou | Tianshui | ★ 4.8/5 | 177 € |
| The Azure Qiantang Hangzhou | Wangjiang | ★ 4.4/5 | 224 € |
| Seven Villas Hangzhou | Xihu | – | 452 € |
| The Silk Lakehouse Shangri-La Hangzhou | Xihu | ★ 4.4/5 | 410 € |
| Sofitel Hangzhou Westlake | Shangcheng | ★ 4.1/5 | 80 € |
| Muh Shoou Xixi Hotel Hangzhou | Xixi National Wetland Park | ★ 4.3/5 | 270 € |
| Sofitel Hangzhou Yingguan | Xiaoshan | ★ 4.6/5 | – |
| Conrad Hangzhou Tonglu | Qianchuan | ★ 4.2/5 | 222 € |
| Banyan Tree Hangzhou | Liuxia | ★ 4.1/5 | 348 € |
Beyond breakfast, the upgrade chance and hotel credit, further conditions can be booked directly through suitespot in Hangzhou – and they add to the standing benefits instead of replacing them. Worth singling out: Third night free at the Sofitel Hangzhou Westlake.
| Hotel | Offer | Bookable until |
|---|---|---|
| Sofitel Hangzhou Westlake | Third night free | June 18, 2027 |
Midtown Shangri-La Hangzhou · WulinThe luxury hotels in Hangzhou are spread across exactly these landscapes, and that shapes our advice. If you want to stroll along the shore, stay at the Midtown Shangri-La Hangzhou, a five-minute walk from West Lake, or at The Silk Lakehouse Shangri-La Hangzhou right on the north shore, where every guest has a personal host. For views across the Qiantang, we recommend the Conrad Hangzhou in one of the two curving towers of Raffles City.On the north shore of West Lake, The Silk Lakehouse Shangri-La Hangzhou has been welcoming guests since June 2025. It is the first hotel of the Shangri-La Signatures brand and deliberately small, with 68 rooms and suites: every guest has a personal host, and the rooftop Sky Garden opens up views over the lake and Baoshi Hill. A chandelier made of 1,930 pieces of Murano glass hangs in the lobby, and by day chef Alan Yu serves bistro dishes made with local ingredients in The Living Room.
The Silk Lakehouse Shangri-La Hangzhou · XihuSince 2022, the InterContinental Hangzhou Liangzhu has stood in Yuhang, right next to the Liangzhu World Heritage Site. The HBA interior designers picked up on the jade culture of the ancient city, with jade, stone and bronze right into the rooms, which start at 45 m². The indoor pool is joined by an outdoor pool in the warmer months, and Sakana serves Japanese cuisine.
If you’re traveling with children, take a look at Xiaoshan. The Sofitel Hangzhou Yingguan opened there in spring 2021: 25 family rooms are dedicated to the Little Prince, a heated 25-meter pool is on the fifth floor, and the Jardin Secret garden stretches across the roof. Club floor guests enjoy breakfast, Le Goûter in the afternoon and Apéro Chic with canapés in the evening at Club Millésime.
A pool all to yourself: At the Banyan Tree Hangzhou, each of the 36 villas has a heated jet pool in its own courtyard, in the middle of the Xixi wetlands. At the Conrad Hangzhou Tonglu on Tianxi Lake, the eleven villas have private pools, and every suite there opens onto a balcony facing the lake.
Banyan Tree Hangzhou · LiuxiaIn the open air: The infinity pool of the Muh Shoou Xixi Hotel Hangzhou lies in the shade of old trees and is open in summer. The resort in Tonglu adds an outdoor lake-view pool in the summer months, and the InterContinental Hangzhou Liangzhu complements its indoor pool with a seasonal outdoor one.
Whatever the weather: In the city you can swim all year round. The Conrad Hangzhou has a heated indoor pool with a whirlpool, the Midtown Shangri-La Hangzhou an indoor pool in its Health Club with sauna and steam room. For laps, head to the 25-meter pool on the fifth floor of the Sofitel Hangzhou Yingguan.
You don’t have to give up a pool right by the lake either: the Sofitel Hangzhou Westlake has a heated indoor pool, The Silk Lakehouse Shangri-La Hangzhou a grotto-style indoor pool. From there it’s only a few steps to the shore.
Chinese-inspired: At the spa of The Azure Qiantang Hangzhou, treatments revolve around Hangzhou’s “five waters” – river, canal, stream, lake and sea – such as the Enchanting Lotus Facial Therapy or Warm Seashell Bodyworks, with sauna, steam room and whirlpool alongside. CHI, The Spa at the Midtown Shangri-La Hangzhou follows the Chinese philosophy of qi, with acupressure, foot reflexology and facials in private spa suites.
The Azure Qiantang Hangzhou · WangjiangSurrounded by greenery: The Seven Villas Hangzhou holds the Relais & Châteaux spa label. Xiaoqing Spa has eight treatment suites, two of them for couples, each with steam bath, rain shower and relaxation area; therapists work with flowers, fruits and plants according to Chinese medicine. At the Banyan Tree Hangzhou, treatments take place in ten pavilions, complemented by an Oriental bath and a yoga studio.
At no extra cost: you pay the same rate as booking direct with the hotel – the suitespot benefits come on top, free of charge.
Between appointments: The city properties among the luxury hotels in Hangzhou have their spas too. The Conrad Hangzhou offers seven treatment rooms plus two for couples, with Valmont and June Jacobs products. By West Lake, the Bali Spa at the Sofitel Hangzhou Westlake massages with herbal oils in the Balinese tradition.
Hangzhou cuisine: On the 23rd floor of The Azure Qiantang Hangzhou, Lan Ting cooks with ingredients from lake, river, stream, canal and sea, such as the Four Treasures Water-shield Soup; you sit in a dining room with 1920s glamour or in one of 14 private dining rooms. At the Sofitel Hangzhou Yingguan, Terroir serves seasonal specialties from Hangzhou and Xiaoshan, and by West Lake, Yong Jin Ge at the Sofitel Hangzhou Westlake keeps classic Hangzhou cooking alive.
Sofitel Hangzhou Yingguan · XiaoshanWith a view: For dinner high above the city, we recommend Li’An on the 50th floor of the Conrad Hangzhou; at Uka in the same hotel, you sit at the sushi bar or the teppanyaki station. For Cantonese food, head to Man Ho at the JW Marriott Hangzhou, with eight private rooms, or to Riyue Xuan at the InterContinental Hangzhou, where a curated wine collection accompanies Cantonese, Hangzhou and Sichuan dishes.
Bars and a brewery: On the Riverview Terrace on the 22nd floor of The Azure Qiantang Hangzhou, you can enjoy a sunset cocktail above the Qiantang. In the evening at The Silk Lakehouse Shangri-La Hangzhou, the SanYou bar team mixes cocktails inspired by Chinese yellow wine. The Midtown Shangri-La Hangzhou brews its own beer at Midtown Brewery, and at the InterContinental Hangzhou, Woxin German Restaurant and Bar pours freshly brewed beer.
You can taste the Dragon Well tea from the hills around West Lake at your hotel: at the Banyan Tree Hangzhou, the Bai Yun tea lounge hosts tastings, Longjing is on the tea menu at The Great Lounge of the Midtown Shangri-La Hangzhou, and in the Tea Room at The Silk Lakehouse Shangri-La Hangzhou, you choose from 18 tea ceremonies inspired by the Song dynasty.
A poem gave The Azure Qiantang Hangzhou its name: “Memories of the South” by the Tang-dynasty poet Bai Juyi. The hotel opened on the Qiantang in 2014 with interiors by Pierre-Yves Rochon, and all 205 rooms and suites face the river. Not far away, the golden sphere of the InterContinental Hangzhou has stood since 2010: Carlos Ott designed it with an 85-meter glass dome, as the sun next to the crescent-shaped Grand Theatre, the moon.
InterContinental Hangzhou · Jianggan DistrictDesigned as a Jiangnan-style water village, the Banyan Tree Hangzhou has welcomed guests in the Xixi wetlands since 2010, with rooms themed on the four seasons. The Muh Shoou Xixi Hotel Hangzhou was created in 2018, when the architecture firm GOA gently converted five existing buildings at the edge of the park; its name refers to the last fruit farmers leave on the tree for the animals. The Silk Lakehouse Shangri-La Hangzhou stands on the site of the former Xiling Hotel, where a restored 1971 sculpture by Zhou Jinyun was preserved – in the city where Shangri-La opened its first hotel in mainland China in 1984.
Awards: The Conrad Hangzhou and the Midtown Shangri-La Hangzhou are listed as “Recommended” in the Forbes Travel Guide. The Seven Villas Hangzhou has been a member of Relais & Châteaux since 2016, and the Muh Shoou Xixi Hotel Hangzhou belongs to Small Luxury Hotels of the World.
Hangzhou is spread out: from West Lake to Qianjiang New City takes 20 to 40 minutes by car, and Liangzhu, Xiaoshan or Tonglu are considerably farther. So first decide what you want outside your door – the lakeshore, canals or the skyline – and then choose your luxury hotel in Hangzhou.
Sofitel Hangzhou Westlake · ShangchengWest Lake: The Silk Lakehouse Shangri-La Hangzhou is on Beishan Road on the north shore, with views of the lake, Baoshi Hill and a bamboo garden. The Sofitel Hangzhou Westlake stands on West Lake Avenue just a few steps from the water, a five-minute walk from Metro Line 1 – our tip if you like to explore on foot. In the middle of the West Lake scenic area, the Seven Villas Hangzhou is surrounded by bamboo, trees and ponds.
Downtown around Wulin Square: The Midtown Shangri-La Hangzhou in Kerry Central is a five-minute walk from the lake and has direct metro access to Xiaoshan Airport. We recommend the JW Marriott Hangzhou near Wulin Square for business trips; the lake is about ten minutes away by car.
Xixi wetlands: About 15 minutes’ drive west of downtown, you stay at the Muh Shoou Xixi Hotel Hangzhou by the Longshezui entrance to the park or at the Banyan Tree Hangzhou, a water village in the heart of the wetlands. Our pick for couples who want peace and quiet after a day of sightseeing.
At no extra cost: you pay the same rate as booking direct with the hotel – the suitespot benefits come on top, free of charge.
Qianjiang New City and the Qiantang: The Conrad Hangzhou in Raffles City and the InterContinental Hangzhou at Citizen Center metro station are in the business district by the river, close to the Grand Theatre. The Azure Qiantang Hangzhou stands right on the riverbank; from the hotel you can watch the famous tidal bore of the Qiantang.
In the countryside: The InterContinental Hangzhou Liangzhu is in Yuhang next to the Liangzhu World Heritage Site, and the Sofitel Hangzhou Yingguan is in Xiaoshan near the Olympic Sports Center and the Expo Center, about 40 minutes from the airport. The Conrad Hangzhou Tonglu on Tianxi Lake in Tonglu, about 150 kilometers from Xiaoshan Airport, is a destination in its own right: ideal for several quiet days rather than a day trip.
Many guests combine two worlds in Hangzhou: first two nights by West Lake for walks, boat trips and tea houses, then two nights in the Xixi wetlands or on Tianxi Lake to unwind. Our travel advisors plan the order with you and make sure minimum stays and benefits fit together.
Prices start at 79 € at the Sofitel Hangzhou Westlake by West Lake and go up to 451 € at the Seven Villas Hangzhou. You can stay at the Conrad Hangzhou from 176 € and at The Silk Lakehouse Shangri-La Hangzhou from 409 €; for the Sofitel Hangzhou Yingguan, our travel advisors will quote you the rate on request. The table lists all 13 hotels by location. You’ll find availability and today’s rates in the hotel list below.
| Luxury hotel | From | suitespot benefits from | suitespot score |
|---|---|---|---|
| West Lake | |||
| Seven Villas Hangzhou | 451 € | 1st night | – |
| The Silk Lakehouse Shangri-La Hangzhou | 409 € | 1st night | ★ 4.4/5 |
| Sofitel Hangzhou Westlake | 79 € | 1st night | ★ 4.1/5 |
| Downtown around Wulin Square | |||
| JW Marriott Hangzhou | 245 € | 1st night | ★ 4.3/5 |
| Midtown Shangri-La Hangzhou | 148 € | 1st night | ★ 4.7/5 |
| Xixi wetlands | |||
| Banyan Tree Hangzhou | 347 € | 2 nights | ★ 4.1/5 |
| Muh Shoou Xixi Hotel Hangzhou | 270 € | 2 nights | ★ 4.3/5 |
| Qianjiang New City and the Qiantang | |||
| The Azure Qiantang Hangzhou | 224 € | 2 nights | ★ 4.4/5 |
| Conrad Hangzhou | 176 € | 1st night | ★ 4.8/5 |
| InterContinental Hangzhou | 82 € | 1st night | ★ 4.5/5 |
| Countryside: Tonglu, Liangzhu and Xiaoshan | |||
| Conrad Hangzhou Tonglu | 221 € | 1st night | ★ 4.2/5 |
| InterContinental Hangzhou Liangzhu | 99 € | 1st night | ★ 4.5/5 |
| Sofitel Hangzhou Yingguan | on request | 1st night | ★ 4.6/5 |
Included with every booking: breakfast for two every morning, an upgrade subject to availability and, almost everywhere, early check-in and late check-out subject to availability. At The Silk Lakehouse Shangri-La Hangzhou, the upgrade applies to selected categories, and varying complimentary activities are added instead. At the Banyan Tree Hangzhou, The Azure Qiantang Hangzhou and the Muh Shoou Xixi Hotel Hangzhou, the benefits apply from two nights; at all other hotels, from the first night.
Hotel credit: At most hotels, suitespot adds a 100 US dollar credit; at the Midtown Shangri-La Hangzhou and the Muh Shoou Xixi Hotel Hangzhou, it’s 50 US dollars. At the Silk Lakehouse, the credit does not apply at Gold Silk, the Tea Room or for in-room dining. Instead of a credit, a welcome gift awaits you at the JW Marriott Hangzhou and the Seven Villas Hangzhou.
Seven Villas Hangzhou · XihuPoints and status: You earn double Hilton Honors points at both Conrad hotels. Marriott Bonvoy applies at the JW Marriott and The Azure Qiantang, IHG One Rewards at both InterContinental hotels, ALL (Accor) at the two Sofitels and the Banyan Tree, and Shangri-La Golden Circle at the Shangri-La hotels. As suitespot books directly with the hotel, points and status nights are credited. Seven Villas and Muh Shoou are independent.
Hangzhou through the year: A 5-star hotel in Hangzhou is worth it in every season. In spring, the first tea is picked in the hills around Longjing; in summer, lotus blooms on West Lake; and in autumn, the osmanthus trees fill the air with their scent. In winter, the causeways belong to early walkers, and spas and indoor pools come into their own. Book early for Golden Week in early October and for Chinese New Year.
How long to stay: For a 5-star hotel in Hangzhou, plan three nights – one day for West Lake and its causeways, one for the tea villages and Xixi, and one for Liangzhu or Qianjiang New City.
What sets the hotels in Hangzhou apart – from their opening year to the spa:
| Hotel | Opened | Pool | Spa | Club lounge | Forbes |
|---|---|---|---|---|---|
| Midtown Shangri-La Hangzhou | 2016 | ✓ | ✓ | ✓ | Recommended |
| Conrad Hangzhou | 2019 | ✓ | ✓ | ✓ | Recommended |
| The Azure Qiantang Hangzhou | 2014 | ✓ | |||
| The Silk Lakehouse Shangri-La Hangzhou | 2025 | ✓ | |||
| Sofitel Hangzhou Westlake | ✓ | ✓ | ✓ | ||
| Muh Shoou Xixi Hotel Hangzhou | 2018 | ✓ | |||
| Sofitel Hangzhou Yingguan | 2021 | ✓ | ✓ | ✓ | |
| Conrad Hangzhou Tonglu | 2019 | ✓ | ✓ | ||
| Banyan Tree Hangzhou | 2010 | ✓ | ✓ | ||
| InterContinental Hangzhou | 2010 | ✓ |
In Hangzhou you’ll find many well-known programs: Hilton Honors with double points at the Conrad Hangzhou and the Conrad Hangzhou Tonglu, Marriott Bonvoy at The Azure Qiantang Hangzhou, IHG One Rewards at both InterContinental hotels, plus ALL (Accor) and Shangri-La Golden Circle. When you book through suitespot, points and status nights are credited and your status benefits apply. Seven Villas Hangzhou and Muh Shoou Xixi Hotel Hangzhou are independent hotels.
| Program | Hotels | Examples in Hangzhou |
|---|---|---|
| ALL (Accor) | 3 hotels | Sofitel Hangzhou Westlake, Sofitel Hangzhou Yingguan, Banyan Tree Hangzhou |
| Hilton Honors | 2 hotels | Conrad Hangzhou, Conrad Hangzhou Tonglu |
| IHG One Rewards | 2 hotels | InterContinental Hangzhou Liangzhu, InterContinental Hangzhou |
| Marriott Bonvoy | 2 hotels | The Azure Qiantang Hangzhou, JW Marriott Hangzhou |
| Shangri-La Golden Circle | 2 hotels | Midtown Shangri-La Hangzhou, The Silk Lakehouse Shangri-La Hangzhou |
Prices start at 79 € at the Sofitel Hangzhou Westlake and go up to 451 € at the Seven Villas Hangzhou; the InterContinental Hangzhou starts at 82 € and the Conrad Hangzhou at 176 €. Breakfast for two is always included. Our travel advisors will quote you the rate for the Sofitel Hangzhou Yingguan on request.
If you’re looking for a 5-star hotel in Hangzhou, it’s best to choose by landscape. For walks by West Lake we recommend the Midtown Shangri-La Hangzhou, for panoramic views over the Qiantang the Conrad Hangzhou. If you want peace and quiet, stay at the Muh Shoou Xixi Hotel Hangzhou, and if you’d like a very personal hotel right on the lake, book The Silk Lakehouse Shangri-La Hangzhou. Our travel advisors will be happy to help you choose.
The Silk Lakehouse Shangri-La Hangzhou on Beishan Road on the north shore, the Sofitel Hangzhou Westlake a few steps from the lake, and the Seven Villas Hangzhou in the middle of the scenic area. The Midtown Shangri-La Hangzhou in Kerry Central is a five-minute walk from the shore.
The Silk Lakehouse Shangri-La Hangzhou opened in June 2025 as the first Shangri-La Signatures hotel, the InterContinental Hangzhou Liangzhu in 2022 next to the Liangzhu World Heritage Site, and the Sofitel Hangzhou Yingguan in spring 2021 in Xiaoshan.
The villas at the Banyan Tree Hangzhou and the Conrad Hangzhou Tonglu have private pools. In summer you can swim under the trees in the infinity pool of the Muh Shoou Xixi Hotel Hangzhou, and the Conrad Hangzhou has a heated indoor pool with a whirlpool.
The Banyan Tree Hangzhou has only suites and villas; at the Conrad Hangzhou Tonglu, every suite measures at least 73 m² and has a balcony facing Tianxi Lake. At the InterContinental Hangzhou, rooms and suites range from 55 to 420 m², with floor-to-ceiling windows facing the Qiantang. Villa Xanadu at the Seven Villas Hangzhou measures 182 m².
The Conrad Hangzhou and the Midtown Shangri-La Hangzhou are listed as “Recommended” in the Forbes Travel Guide. The Seven Villas Hangzhou is a member of Relais & Châteaux, and the Muh Shoou Xixi Hotel Hangzhou belongs to Small Luxury Hotels of the World.
Yes, at most of them: Hilton Honors with double points at the Conrad Hangzhou and the Conrad Hangzhou Tonglu, Marriott Bonvoy at The Azure Qiantang Hangzhou and IHG One Rewards at the InterContinental Hangzhou; ALL (Accor) and Shangri-La Golden Circle complete the picture. As suitespot books directly with the hotel, points and status nights count as usual.
Which location suits your 5-star hotel in Hangzhou depends on your plans: West Lake for walks and boat trips (our pick: Midtown Shangri-La Hangzhou), Qianjiang New City for the skyline and short trips to meetings (our pick: Conrad Hangzhou), and the Xixi wetlands for quiet days (our pick: Muh Shoou Xixi Hotel Hangzhou).
The Sofitel Hangzhou Yingguan in Xiaoshan, with 25 family rooms themed on the Little Prince and a 25-meter pool. At the Seven Villas Hangzhou by West Lake, babysitting and complimentary bikes are available.
At the top end is the Seven Villas Hangzhou in the West Lake scenic area, with rates from 451 € per night. It is followed by The Silk Lakehouse Shangri-La Hangzhou at 409 € and the Banyan Tree Hangzhou at 347 €.
All 205 rooms and suites at The Azure Qiantang Hangzhou face the river, and from there you can also see the tidal bore. The InterContinental Hangzhou has floor-to-ceiling windows facing the Qiantang and views of the evening light show, and at the Conrad Hangzhou every room looks out over the city and the river.

